Question 1

So with this system I can discharge the water into the sewer system if I want?

Accepted Answer

Yes! After filtration and pH neutralization, the water is clear and compliant (pH adjusted). Integrate Industry 4.0 to record volume, discharge, and pH data – avoiding disputes and fines. Save time and sleep soundly!

Question 2

Is it true that I no longer have to empty and clean the grey water tank?

Accepted Answer

Absolutely! The solids separation process removes aggregates by washing them, the mixer maintains the anti-sedimentation motion, and the filter press filters everything. Say goodbye to manual cleaning – reduce interventions by 80% and focus on your business!

Question 3

What kind of maintenance does the system require?

Accepted Answer

Minimal and simple: replace filter cloths once a month (max 1 hour), inspect water/air filters periodically, and change control unit oil once a year. Low maintenance = less downtime and 40% lower costs!

Question 4

What does it mean that the process is fully automated?

Accepted Answer

Everything is managed by automation: press start for separation, the system filters gray water at sensor level, flushes tiles, neutralizes pH, and automatically standbys. Pumps won't start if the pH isn't OK – 100% efficient, zero human error!

Question 5

What does it mean that the system flushes itself?

Accepted Answer

Each cycle cleans the pump, pipes, and filter cloths at high pressure, combating scale and the high pH of cement. Automatic washing = a consistently efficient system, reducing maintenance by 50%!

Question 6

Cement filter presses don't work!

Accepted Answer

True for standard pumps, but not for ours! Designed specifically for concrete, with PEMO horizontal pumps, automatic washdowns, and a dedicated design. Prevents breakdowns in weeks – proven reliability, for profitable and trouble-free installations!

Question 7

Why use CO2 for neutralization when I can use an acid?

Accepted Answer

CO2 is more economical (up to 50% less than acidic), safer (no complex dosing or risks), and environmentally friendly (no residues like chlorine, sulfur, or nitrates). Easy valve management, sustainable CO2 capture – reuse water without problems for mixing or flushing!

Question 8

How can I know what size system I need for my needs?

Accepted Answer

It's very simple. Just click the button below to fill out the form, send us the requested information, and we'll contact you with a tailor-made offer.

Question 9

I only have one tank, the grey water tank. Where can I put the filtered water and neutralize the pH?

Accepted Answer

There's no need for two tanks or to build a second underground tank. We can provide a tank of adequate size to collect the filtered water and perform the neutralization. This solution is certainly more cost-effective than expensive excavation to build a second tank.

Question 10

What assistance can Urban Tech Italia provide me?

Accepted Answer

Upon installation, our staff will provide two days of training to the people you choose.
You will identify a plant manager who will be our contact for any communications.
Through an App created by us we will always have an open communication channel:
We will remind the plant manager of the periodic checks or replacement of the filter cloths
We will communicate the periodic dispatch of the filter cloths to be replaced
In the App, the manager will find a whole series of information to solve any small problems that may arise.
Of course, through the same app, the system manager will be able to communicate with us at any time 24/7 about any problem or doubt regarding the operation.

Question 11

What guarantee does the Concrete WR system have?

Accepted Answer

Urban Tech Italia offers an unmatched 2-year warranty on all new equipment.
Year 1: Full on-site warranty including travel, labor and shipping costs
Year 2: Limited warranty on parts and their shipping and labor costs (excluding travel expenses)
Urban Tech Italia will also provide a set of spare parts with the equipment. These parts remain the property of Urban Tech Italia and must be properly stored. The spare parts set reduces machine downtime. These parts remain the property of Urban Tech Italia. The customer must return or purchase them at the end of the first year of the warranty.

Question 12

Can we use any filter cloth on the system?

Accepted Answer

Filter cloths must be replaced with cloths supplied by us for the entire warranty period. Therefore, we have created a subscription plan for our customers that will ship the material monthly and, thanks to a dedicated app, will remind the system manager when replacement is due. Cloths are a critical part of the system; the wrong choice can damage it, and the filter material we have chosen is the result of extensive testing and verification and is by far the best solution for concrete.

Question 13

How can I manage the installation of CO2 cylinders on my system?

Accepted Answer

Linde Gas and the Customer will cooperate in the preparation of the Safety Documentation (Safety Plan)
Safety and Coordination) for the execution of on-site activities.
The Customer undertakes to provide Linde in good time with all Safety Documentation (PSC or
DUVRI and Emergency Plan).
Linde Gas Italia will provide all documentation and information regarding safety,
precautions to be taken, the correct methods of use of the products supplied and the risks associated with the activities
which will be carried out.

Welcome to the Concrete-WR FAQ: quick answers about our water recovery system!

Didn't find the answer you were looking for?
Contact us now for personalized clarifications or a free quote! Call +39 0585 360003, fill out the form, or request a demo – We'll answer your questions about Concrete-WR today!

Welcome to the Concrete-WR FAQ: quick answers about our water recovery system!

Didn't find the answer you were looking for? Contact us now for personalized clarifications or a free quote! Call +39 0585 360003, fill out the form, or request a demo – We'll answer your questions about Concrete-WR today!

Didn't find the answer you were looking for?
Contact us now for personalized clarifications or a free quote! Call +39 0585 360003, fill out the form, or request a demo – We'll answer your questions about Concrete-WR today!